This Privacy Policy describes how your personal information is collected and shared when you visit or make a purchase from springbird.shop. This Privacy Policy applies in addition to the Terms and Conditions of our Site.

Consent

By using our Site and providing us with personal information to complete a transaction, it is implied that you consent to us using that information for that purpose. If we ask for your personal information for a secondary reason, such as our mailing list, we will either ask directly for expressed consent or provide you with an opportunity to say no.

You may withdraw your consent at any time by contacting us at hello@springbird.shop or here - it will not make processing that which we completed before you withdrew your consent unlawful.

Personal information we collect

When you visit our Site, we may automatically collect the following information – your IP address, location, hardware and software details, clicked links and content viewed. This information powers JouwWeb analytics, our online hosting provider, so that they can provide website services to us, improve and expand our website, analyse, trends, and learn about site traffic and activity.

Order Information - personal information you give us when completing a purchase such as your name, address, email and phone number is used to fulfill any orders placed including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations. We may also use this information to communicate with you and screen our orders for potential risk or fraud.

Cookies

Cookies are data files that are placed on your device or computer to analyze and collect information about pages or products you view, what websites or search times referred you to the Site and information about how you interact with the Site – for more information about cookies and how to disable cookies, check with your specific browsers website.

Third-Party services

Mollie is our online e-commerce provider through which you purchase our products. Your credit card information is encrypted, using SSL and adheres to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS) ensuring the secure handling of credit card information. In general, third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Please refer to Stripes Privacy Policy for further information.

We also use Google Analytics to help us understand how our customers use the site. Please refer to Googles Privacy Policy for further information.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

GDPR

Under the GDPR, you have the following rights:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

Data Retention

When you place an order through the Site we will maintain your Order Information for our records unless and until you ask us to delete this information.

Age of consent

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We reserve the right to modify this policy at any time.

If you would like more information, to amend any personal information we have about you or to lodge a complaint, please contact hello@springbird.shop or get in touch here.