Overview

This website is operated by Janine van Herwaarden. The terms "we", "us" and "our" used throughout the site refer to Janine van Herwaarden. The terms "you", “your” refer to you the user of the website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customer, merchants and/or contributors of content.

Please read these Terms of Service carefully. By accessing or using any part of this site, you agree to be bound by these. Any new additions to this website are also governed by the Terms of Service. We reserve the right to make changes or update anything on the Site at any time. It is your responsibility to read our latest Terms of Service available on this page. Your continued use of the Site constitutes your acceptance of these changes.

Intellectual property

All content published and made available on our Site is the intellectual property of Janine van Herwaarden. This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. All rights, including copyright, trademarks, names and logos are owned by Janine van Herwaarden and subject to Dutch Law and its courts.

Limitation of Liability

Janine van Herwaarden will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of or reliance on the Site.

Indemnification

Janine van Herwaarden will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees, arising out of your use of our Site or your violation of the Terms of Service. You agree to indemnify defend and hold harmless Janine van Herwaarden from any claim or demand arising out of your breach of the Terms of Service or your violation of any law or the rights of a third party.

Severability If at any time any of the provisions set out in these Terms are found to be inconsistent or invalid under applicable laws, these provisions will be deemed void and will be removed.

Sale of Goods

We are under a legal duty to supply goods that match the description of the goods you order on our Site.

These terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information; you authorize us to charge the amount due to this payment instrument. Products displayed on our website can be ordered securely online through an encrypted secure server.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping, Delivery, Cancellations and Returns

Delivery will take place as soon as reasonably possible; times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for a delivery to a destination outside The Netherlands your purchase may be subject to import duties and taxes, applied by the destination country. We are not responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Please see our Shipping and Returns Policy for further information.

Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the European Union, you have the right to cancel your contract to purchase goods from us within 14 days. To exercise that right to cancel, you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at hello@springbird.shop

If you cancel your contract with us and the goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occur before they are returned to us, including while the goods are in transit.

Please see our Shipping and Returns Policy for further information.

Feedback and Complaints

We welcome any form of feedback to help us improve the service we offer. Please contact us at hello@springbird.shop or here if you have any suggestions or complaints and we will endeavor to resolve them asap.